Participant Self-Management with MyEvents

A post-purchase portal for your participants, teams and volunteers that gives you time back in your day.

 
 
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Putting the Power in your Customers' Hands

 

ACTIVE’s MyEvents registrant self-service portal is a critical step in reducing administrative time and headaches, so organizers can focus on what’s most important: a successful event.

 
 
 

Participant Self-Management

Through the MyEvents portal, you can offer self-service workflows that save you and your team time and hassle. Within the portal, participants can:

  • View and modify registrations including accessing personal and event information, such as registration confirmations or QR codes for check-in. Participants can also transfer registrations to another event category or person and claim registrations that were set up by others.
  • Purchase additional merchandise, allowing you to optimize the registration conversion funnel and maximize add-on revenue.
  • Be incentivized to help grow your event with cash back when they meet referral goals you define. Participants can easily check their progress to goal or send out new event invites on Facebook, Twitter, email, SMS and more from MyEvents.
  • Securely upload important documents that can be reviewed by an admin in our document management tool.
  • Monitor their fundraising progress toward goals to support your causes.

Team & Corporate Team Management

With MyEvents, team management is easier than ever before. Assign team captains to manage registrations and communications for their entire group.

  • Allow participants to join teams post-registration and sign waivers within the portal.
  • Team captains can invite registrants to join their teams and track, revoke or resend any pending invitations.
  • Captains can send emails, including reminders, to team members.
  • Team management features are especially beneficial to corporate and charity teams. You’ll no longer waste any time with individual changes.
  • MyEvents features a robust reporting tool so team captains and participants can monitor the status of their teams, fundraising contributions and more at a glance.
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Branded Managment On the Go

 
 

Volunteer Management

Give your volunteers the same flexibility as your participants. Volunteers can access their registration, change jobs, modify job times or cancel their jobs entirely without the hassle of contacting a job captain or volunteer coordinator.

Branding

MyEvents offers another way for you to get your brand or your sponsors' brands in front of your participants. Keep your branding consistent across your website, online registration form and emails with a branded MyEvents portal.

 

A Mobile Hub

With virtually all participants and volunteers in possession of a smartphone or tablet, give your audience the power to manage their interactions with your event from the palm of their hand. With its mobile-first design, your customers can do everything just as they would from their desktop.

 

Getting Time Back in Your Day

No more wasting time or money on burdensome administrative changes. With granular controls for MyEvents, decide what post-purchase options you want to enable, how long you want to enable them and whether you want to add any additional convenience fees for their use. Configure options like:

  • Event deferrals
  • Category, event or participant transfers
  • Merchandise
  • Group packet-pickup

With MyEvents, let your participants take over so you can focus on giving them exceptional experiences.

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