"From a data perspective, from a currency perspective, from a languages and support perspective, I can't imagine doing it without a partner like ACTIVE."
"We can contact ACTIVE 24 hours a day, 7 days a week with any issues."
"The only way we felt that we could [host 10,000 people] and do it really effectively and provide a great customer experience was to get involved with ACTIVE Network."
"We chose ACTIVE over other providers primarily because they’ve got the best system on the market and we get the best customer service than any of the other providers in the market."
"I always like to align myself with people and organizations that have a significant degree of credibility and integrity, and I truly believe that’s what ACTIVE is all about."
"ACTIVE has done a great job allowing us to process a lot of information really quickly."
"We'll do races where we check in 8,000 people just on event morning with ACTIVE On-Site."
"Our Account Representative has become like an actual team member."
"They really educate their clients on how to make the most of the new tools and growing product that their constantly updating.
"I've been blown away by the resources that ACTIVE has invested in that have given us the opportunity to do things we've never done before."
"Our sponsors really like Virtual Event Bags, once you have this you can't go back to the old fashioned goody bag."
"Virtual Event Bags are most cost effective for our sponsors."
"I love Virtual Event Bags, it's the way to go!"
"The amount of one-on-one attention we're able to get from ACTIVE has been a huge help."
Miami Tri Events produces and organizes world-class events such as the 2575 Triathlon, the City Bikes IRONMAN 70.3 Miami, and the St. Augustine Half Marathon Weekend, among others. Led by a dedicated group of experienced professionals, the company has a singular goal of creating and managing quality events for the community. Suzette Rodriguez, head of athlete services and social media, relies on ACTIVE to help Miami Tri Events reach that goal. "Our account manager is very helpful and quick in his responses to our team. I have enjoyed working with him. He is very insightful and always updating us on the new things ACTIVE has to offer." ACTIVE’s full-featured event management software is continually evolving to meet the needs of Miami Tri Events, supported by a knowledgeable account manager who can help Suzette and her team navigate the system easily.
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Cheryl Anker founded Off 'N Running Tours in 1994, offering running tours for people of all fitness levels throughout Los Angeles. She believes that a change in outdoor scenery can make all the difference in committing to a workout routine, and brought that philosophy to the table when she expanded her company into race direction and management services. Off 'N Running Tours currently directs 5K runs and walks for public races in Southern California and annual conventions nationwide. When preparing to do her first public race in several years, she relied on ACTIVE's race management system to help her attract participants and stay organized. "(Using ACTIVE’s software was) a wonderful experience because it worked," Chery says. Plus, she also could rely on ACTIVE’s support throughout every phase of event planning."Our account manager is the very best there can be," mentioned Cheryl. "He is always available, knows I need a bit more assistance because I expect a lot. He was wonderful.
Learn more about Off 'N Running Tours
Steven Tomboni is the founder and CEO of America Multi-Sport, Inc., which plans and executes endurance events in the Muncie, Indiana area. In addition to connecting with his ACTIVE account manager once a week, Steven relies on 25 years of experience and planning more than 1,000 events to get things right. His team spends months in research and development before launching an event and the endurance community is quick to show support. “We love what we do and the athletes know it,” Steven says. It shows, with early race registrations for the annual cold-weather Viking Winter Dash growing from non-existent for 2016 to more than 30 for the 2017 race, which opened more than a year in advance. When it came to partnering with ACTIVE – which they’ve used since 1999 - it’s about one thing: “Trust.” Looking forward, Steven sees a continued partnership with ACTIVE: “We want your leadership to train our staff to implement all the upgrades for maximum effect.”
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Purpose.Race Events (PRE) produces and manages popular endurance events in Texas, including the Spa Girl Tri & Run, Alamo 13.1, and Illuminations Half Marathon. The company strives to create unique and different events, but its bigger goal is to rally people behind worthy causes. PRE is passionate about using its events as a platform to raise awareness and support for causes that range from wounded warriors and cancer treatment to overcoming everyday obstacles. Facing the challenge of getting the word out about their events and charities, the team at PRE turned to ACTIVE’s marketing services. With a tailored marketing plan and advice from an experience digital marketing consultant, PRE was able to execute on successful, multi-channel marketing campaigns, all within a budget. The result was an increase in registrations for PRE’s events, which translated to more support for good causes.
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USA Triathlon is the national governing body for triathlon in the United States. For more than five years, USAT has been a partner with ACTIVE, using our innovative software and hardware, including ACTIVEWorks Endurance, to increase registrations. “For us, it’s ideal to streamline one platform across the organization for all events in order to realize economies of scale and staff efficiencies,” said Chuck Menke, chief marketing officer. With almost 500,000 members, USAT needed a quick and easy way to process registrations, payments and check-ins for events, clinics, races and more. With the use of On-Site during event day, “it allows for us to pull information quickly and effectively, cutting down on the amount of time someone waits in line to check-in.” Looking to the future of endurance events, USAT continues to leverage experience from ACTIVE’s account managers and technical support team, while focusing on upcoming technological breakthroughs. “ACTIVE has been a driving force in continuing to push the technology curve,” said Menke.
Learn more about USA Triathlon