PARTICIPANT LOYALTY TOOLS

We know how we feel about our customers—we like them a lot and want to keep them around, so it makes sense that you’d feel the same way about your participants. That’s why we’re offering some tools that we think will make them feel appreciated by you and invested in your event, ultimately building their loyalty to you and your event.

Overview

Participant Management

Participant Management

Give participants the power (and save yourself some admin work) to edit their personal info and transfer race numbers. These tools also help you grow your revenue through optional paid lottery and VIP-style special entries, merchandise sales, and coupon codes.

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Training Plans

Make sure participants are ready for your start line by offering a variety of ACTIVE’s free and paid online training plans, customized by distance, ability, and goals. They can track and analyze their progress online, keeping them focused on and excited for your event.

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Training Plans
Results

Results

What can normally be a hassle is now much easier. Display results in a standard format directly on your website and allow participants to view interactive graphs and compare their results to their competition in their race and other races. This will keep participants coming back to your site, where you can market upcoming events to them and display sponsor advertising.

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Participant Technical Support

If participants have registration questions, they can come to us. We want you to spend time planning your event, not fielding phone calls—we’ll handle it for you.

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Participant Support

ADDITIONAL FEATURES

Registration Protector

Guess what’s not your problem anymore? Dealing with cancellations or defending a no-refund policy! Your participants have the option to purchase Registration Protector, which safeguards registration fees for both you and them. You'll protect your bottom line while removing a barrier for early sign ups.

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ACTIVE Advantage

Thousands of people are members of our Advantage program, which gives discounts (or freebies) on events, gear, hotels, and more. Give your registration numbers a boost by offering free or discounted entries to targeted Advantage members, or become a member yourself and get your own sweet deals.

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ACTIVE Rewards

Hook your participants and spectators up with some cool giveaways, at no cost to you. Our Rewards program provides free samples from brands we’re partnered with (such as CLIF bars, Craisins, Aquaphor, and more). It’s free, so why not use Rewards to spice up your expo or finish line?

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