5 New Ways We’re Supporting You

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We’ve listened to your feedback and have been working to design a portal that will save you and your staff valuable time. We’re excited to announce that your new customer support site, ACTIVEWorks Endurance Answers, is now live!

Answer your how-to questions, find the latest release notes, and go through insightful product tutorials all from one convenient location. This organized and easy to navigate site is your first stop for valuable and updated ACTIVEWorks Endurance resources at any time of the day.

With added resources and functionality, here are 5 things you are going to love:

VIDEO TUTORIALS

Developed especially for the visual learner.  Walk though videos with easy-to follow instructions on frequently performed tasks.

USER GUIDES

Download handy step-by-step guides that you can reference at your own pace, or even use on-the-fly train your staff and volunteers (because ACTIVEWorks Endurance Answers is mobile-friendly!).awe-answers-videos-and-user-guides-snagit-png

 

PRODUCT RELEASE NOTES

We’re constantly listening to event director feedback and continually building our products to reflect what you need to be successful. Stay up-to-date on the latest features and functionality to ease administrative burdens and help you better serve your customers.

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KNOWLEDGE ARTICLES

Did you know that when you call our support team for help, that we create how-to articles that future event directors can benefit from?  Browse our extensive library of common questions through easy-to-use search tools.awe-answers-search-results

 

PRODUCT LIBRARY

Need a little extra help building out your events in ACTIVEWorks Endurance?  Reference sequential steps to customize your events, set up new ones, or expand into other ACTIVE products that will take your events to the next level.

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awe-answers-imageFor more insight into how ACTIVEWorks Endurance Answers will help you save time take a look at this quick info sheet and watch this 10-minute video overview so that you’re ready to leverage its full potential.

Gina Calvert

Gina Calvert is the Senior Marketing Writer for ACTIVE Network, providing marketing and business resources for active lifestyle organizations across a range of markets, including government, nonprofits, camps, schools and endurance events, for more than six years.

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