Customer Support Over the Holidays

The busy holidays are upon us, but don’t worry, we won’t leave you hanging. Technical support for ACTIVE Works®, Registration Center, ACTIVE Giving, Volunteer Management, and Results is still available, we’ve simply scaled it back a bit. Many of our staff will be taking a break for the holidays between December 24 and January 1, so we may be slower to respond than usual, but we are still here to help you! And we’ll be back up to speed as of January 2nd.

Here’s a quick summary of our holiday support schedule for your reference:

  • 12/24/12 – Christmas Eve
    • Phone & email support during business hours (7am – 5pm Pacific Time)
    • 24/7 emergency on-call support
  • 12/25/12 – Christmas
    • 24/7 emergency on-call support
  • 12/26/12 – 1/1/13
    • Phone & email support during business hours (7am – 5pm Pacific Time)
    • 24/7 emergency on-call support

Get Online Support:
ACTIVE Works
RegCenter
ACTIVE Giving
Other Product Support

Happy holidays to everyone!