What's New with Online Registration?

NEW Calendar Feature on Registrants Confirmation Pages!

We recently released a feature that invites users to add their upcoming events to their personal calendars. Several registrants requested this feature to help them better prepare for upcoming events. The new calendar feature:

• Is compatible with almost all email programs, such as Gmail and Outlook
• Offers pop-up reminders on registrants' personal calendar nine days before the event
• Reminds registrants of the event start time, location, and other information
• Makes it easy to print driving directions
• Returns the user to confirmation page to find the most up-to-date event information

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Active's Go Green partner offers 20% Discount

Whether you're just introducing recycling or already a certified green event, race directors across the country are making great strides to be more eco-friendly. Athletes for a Fit Planet, a leading provider of environmental services to triathlons and running events, wants to help you communicate your green commitment with a special offer on our Pledge of Sustainability.

Offer expires May 22, 2010
To learn more about the 20% discount click here.

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Marketing Tips

Do you need volunteers and don't know where to look?

Here are a few suggestions:

• Start by visiting your local high school - they may have clubs and fundraisers looking for community hours
• College Career fairs are a great place to look local clubs, organizations and associations
• Check out non-paid internship programs seeking credit and service hours

Like this tip? Get more useful tips when you become a fan.

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Event Registration Tip and Tricks

Creating a Custom Question

Do you have a specific question that you would like to ask participants registering for your event? Following these simple steps will allow you to obtain requested information from your participants.

1. Go to www.active.com/explorer.
2. Type in your username and password, and then click "Login".
3. When the page refreshes, go to the "Select Listing" dropdown bar (located in the top left). Pull this bar down and select which listing you would like to access.
4. Once you have selected a listing; you will see a set of yellow folders on the left-hand side of the page. Go to the Customization folder and click on 'Questions'.
5. When the page refreshes, click 'Create New Question' (see screenshot 1).
   
   
6. A pop up box Wizard will now appear. This Wizard will walk you through all the required steps to create a custom question.
7. You will have the option to create this question as mandatory in which it would be a requirement for all participants registering for your event to answer.
8. After each step click 'Next' at the bottom of the Wizard (see screenshot 2) and then 'Finish' at the end.
   
   
   (Note: You must complete the entire Wizard for your question to be created.)
9. Your custom question has now been created and will appear as apart of the registration process for your event listing.

For additional information and tutorials please click the following link and go to the Customization section: http://www.activenetwork.com/product_tutorials/regcenter.htm

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Event Director's Best Practices Webinar Series

Our latest Social Media webinar series – now available on demand

If you were unable to attend our Social Media webinar series with Justin Ramers – you’re not too late to hear the inside scoop. For your convenience, the webinar recordings and presentation slides have been posted online.

You’ll enjoy learning about Facebook and Twitter tips that will help you increase awareness and participation.

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Race Event Director of the Month

Amaury Da Costa
Director – Excel Events & Productions

Making Miami a better place...
It was when working as the web store manager for a triathlon store that I had my first real contact with the exciting and challenging sport of triathlon. Since the store was involved in local races, I got to attend many of them and see the events from a non-athlete point of view. I have always been actively involved in sports – played soccer for as long as I can remember - but someone that swims, bikes, and then runs fits the description of the word “athlete” much better in my mind. While in the store, an opportunity opened to co-own and start a company with a mission of creating sporting events that would stand out while at the same time give back to the local community. I trusted it could be done, so since early 2007 I have been working full time in the production and organization of significant triathlon events.

As a co-director for the now well known Miami International Triathlon, and as race director of another great successful event called Miami Nice Triathlon, I’ve gained the knowledge and experience needed to plan, organize and deploy triathlon events of great magnitude and impact.

Events we produce:

• MIT – Miami International Triathlon
• Miami Nice Triathlon
• SheROX Miami Triathlon
• Ironman 70.3 Miami

We had the pleasure to work with and generate innumerous benefits to several different non-profit organizations, including:

• Hands-on-Miami (handsonmiami.org), an organization that focus on empowering volunteer projects throughout the City of Miami

Working with Hands on Miami and the City of Miami, our goal is to plant 1,000 trees during the course of the years which will make Miami a better place! These trees will not only make Miami look nice but also will be strategically planted in places around the City where a natural shade is needed and near a water source so they can be sustained and live for many years to come!

Our events are professionally build and developed to be “one of a kind” sport events. Besides giving participants and spectators a remarkable experience, our events generate utmost benefits to involved companies and sponsors, consequently causing a positive social and economic impact in the local market. By creating awareness for recreation and healthy lifestyles and engaging local charities and non-profitable organizations, Excel Events & Productions assures that every effort taken contributes to society in a positive and vigorous manner.

To learn more about Excel Events and Productions visit http://www.excel.us.com/

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Team Member Spotlight

Alicia Towery
Technical Account Manager

Expertise: I work closely with my clients to set-up their online products to meet their event specific needs. I help train clients as well as assist them in managing their online registration. I enjoy working closely with my clients since their events share my love for running.

Just for fun: In my spare time I enjoy spending time with my friends and family. I also enjoy running in the sunny San Diego weather and practicing Yoga.

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